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As we celebrate World Social Media Day, it’s the perfect time to reflect on the incredible ways social media continues to revolutionize our lives, connections, and businesses. At BrightMarbles Group, we live and breathe digital trends, constantly adapting to help our clients stay ahead of the curve. Today, I’m thrilled to share some of the most impactful social media trends of 2024 and provide you with the insights you need to take your brand to the next level. So, grab your coffee (or tea), settle in, and let’s explore the digital wonders awaiting us in the second half of this year! 

Trend 1: Video Content Reigns Supreme 

Trend Insight: Video content continues to dominate social media. And we all know short-form video is a hit, but guess what? Long-form videos are making a big comeback! TikTok is leading the charge, now experimenting with 30-minute uploads. Their data shows users spend over half their time on videos longer than a minute. 

Our Take: It’s all about balance. Integrate short-form videos for those quick hits of engagement and long-form content for when your audience wants to settle in for a deeper story. This mix will cater to different viewing preferences and keep your audience hooked.  

Strategy: 

  1. Short-Form: Think of short-form videos as the social media equivalent of appetizers—quick, tasty, and leaving your audience wanting more. Use platforms like TikTok, Instagram Reels, and YouTube Shorts to share product highlights, behind-the-scenes moments, and user-generated content. These bite-sized clips are perfect for capturing attention in a flash. Hootsuite’s data shows that 33% of marketers plan to invest most in short-form content, reflecting its ongoing popularity and effectiveness. 
  1. Long-Form: Now, for the main course. Long-form videos are your chance to dive deep. Create detailed tutorials, insightful interviews, and documentary-style stories. Platforms like YouTube and TikTok are great for these more substantial pieces. Think of these as your three-course meal—rich in value and deeply satisfying for your audience. 

BM Insights: At BrightMarbles Group, we’ve mastered the art of video storytelling. Whether it’s a snappy 15-second teaser or an engaging 30-minute deep dive, we know how to create content that truly resonates. And that wouldn’t be possible without the skills that set our videographers apart. Learn more about what makes our videographers exceptional in our blog post here.

Trend 2: Playful Content is the New “Brand Personality” 

Trend Insight: The days of the “edgy” brand voice are fading, making way for playful, creative content. Brands are diving into meme culture and using humor to build connections with their audiences. This approach makes brands more relatable and engaging, striking a chord with followers who crave authenticity and fun. According to Hootsuite’s Social Trends 2024 Survey, 56% of consumers believe brands should be more relatable on social media, and 34% say “too much self-promotion” is a major turn-off. 

Our Take: It’s time to loosen up and add some fun to your social media strategy. Humor, memes, and playful content can humanize your brand, making it more relatable and creating stronger bonds with your audience. 

Strategy: 

  1. Memes and Trends: Jump on trending memes and challenges that fit your brand’s voice. Tools like Canva can help you whip up on-brand memes in no time. Just remember, the aim is to entertain, not to force a laugh. Authenticity is the secret sauce here. According to Hootsuite, brands that effectively tap into meme culture can see up to a 25% increase in engagement rates. 
  1. Humor and Relatability: Share content that your audience finds relatable. Use light-hearted language and visuals that reflect everyday experiences. Think of it as joining a friendly chat with your followers, not delivering a corporate presentation. Sprout Social found that 71% of consumers are more likely to engage with brands that share humorous or entertaining content. 

BM Insight: Crafting playful and engaging content requires a keen sense of humor and creativity. Our full-stack digital writers are rewriting the rules of content creation, turning “geek meets ink” into a formula for success.

Trend 3: Social Commerce Explosion 

Trend Insight: Social commerce is skyrocketing, with platforms like TikTok, Instagram, and Facebook revolutionizing the way users shop directly from their feeds. The viral #TikTokMadeMeBuyIt trend highlights the immense power and influence of social commerce, transforming casual browsing into instant purchasing. According to eMarketer, social commerce sales in the U.S. are expected to reach $45.74 billion in 2022 and could double by 2025. 

Our Take: If you haven’t already, dive into social commerce. Set up shop on your preferred platforms and create seamless shopping experiences. 

Strategy: 

  1. In-App Shopping: Leverage features like Instagram Shopping, Facebook Shops, and TikTok Shop to display your products directly within the social media environment. Make the purchasing process effortless for your followers – a simple swipe and click to buy. Hootsuite’s 2024 Social Trends Report states that brands investing in in-app shopping features see a 20% increase in conversions. 
  1. Live Shopping Events: Organize live shopping events where you can showcase products, interact with your audience in real-time, and offer exclusive deals. Picture it as a digital QVC – but cooler, more engaging, and tailored to your brand’s unique voice. McKinsey reports that live commerce could account for up to 10-20% of all e-commerce by 2026, driven by its interactive and immediate nature. 

Trend 4: Mastering Discoverability: SEO for Social Media 

Trend Insight: Social media platforms are becoming powerful search engines. Users, especially younger generations, are turning to platforms like TikTok and Instagram for product information, recommendations, and tutorials. For example, Hootsuite‘s data shows that nearly 40% of Gen Z prefers TikTok over Google for searching information. 

Our Take: Optimize your social media content for discoverability. Use relevant keywords, hashtags, and alt text to make your content easily searchable. 

Strategy: 

  1. Profile Optimization: Ensure your social media profiles are complete and include relevant keywords in your bio and description. 
  1. Keyword-Rich Captions: Use relevant keywords in your captions to improve discoverability. Think of your captions as mini SEO opportunities—strategically placed keywords can make a big difference. 
  1. Optimized Hashtags: Research and use trending and relevant hashtags to increase your reach. Keep an eye on what’s trending in your niche and adapt accordingly. A well-placed hashtag can be your golden ticket to increased visibility. 

BM Insight: We know how to leverage SEO techniques to enhance your online presence. Our team comes from diverse backgrounds, allowing us to cover almost any topic. Learn more about the BrightMarbles approach.

Trend 5: Get Real: Authenticity and Transparency in Social Media 

Trend Insight: Consumers are tired of overly polished, promotional content. They want to see the real, unfiltered side of brands, including behind-the-scenes glimpses and honest communication. According to Hootsuite, 56% of consumers believe brands should be more relatable on social media. Authenticity and transparency are key to building trust and loyalty among your followers. 

Our Take: It’s time to get real. Show your audience the human side of your brand. Be open about your practices, values, and the people behind the scenes to create a genuine connection. 

Strategy: 

  1. Behind-the-Scenes: Ever wondered what happens behind the scenes at your favorite brands? So do your followers! Share snippets of your team at work, product creation processes, and company events. Letting your audience peek behind the curtain not only humanizes your brand but also makes them feel part of your journey. 
  1. Transparency: Be upfront about your business practices, sustainability efforts, and even your challenges. Use stories and posts to communicate these aspects authentically. Honesty builds trust, and trust fosters loyalty. A Sprout Social, survey found that 89% of consumers say businesses can regain their trust by admitting mistakes and being transparent about the steps they’re taking to resolve them. 
  1. User-Generated Content: Your followers’ experiences are gold. Encourage them to share their interactions with your brand and feature their posts on your profile. User-generated content is one of the most authentic forms of endorsement. Stackla data shows that consumers are 2.4 times more likely to view user-generated content as authentic compared to brand-created content. 

Trend 6: The Personal Touch: Elevating Customer Service on Social Media 

Trend Insight: Consumers are increasingly turning to social media for customer support. They expect quick, personalized responses to their inquiries, making it essential for brands to prioritize social customer care. According to Hootsuite, the use of AI in customer support activities is projected to increase by 318% by the end of 2024. 

Our Take: Your social media channels should be more than just platforms for marketing—they should be powerful tools for customer service. Combining AI efficiency with human empathy can create a seamless support experience. 

Strategy: 

  1. Quick Response = AI Chatbots: In today’s fast-paced world, customers expect near-instant responses. AI-powered chatbots are your first line of defense, handling common queries and directing customers to the right resources within minutes. Implement tools like Zendesk and Salesforce to streamline these interactions. Chatbots ensure no question goes unanswered, providing immediate assistance and keeping your customers satisfied. 
  1. Personalized Support = Human Agents: While chatbots handle the basics, more complex inquiries require the human touch. Ensure your customer service team is well-trained to manage these interactions, providing personalized and empathetic support. The human element is irreplaceable in building and maintaining strong customer relationships. 

Trend 7: AI Takes the Lead: Integration in Social Media 

Trend Insight: AI is transforming social media, from content creation and ad optimization to customer service. According to Hootsuite, over 80% of marketers have already experienced the positive impacts of AI on their work, and this trend is only set to grow. 

Our Take: Harness the power of AI to supercharge your social media strategy. AI can streamline content creation, enhance customer service, and provide deep data insights, saving time and boosting efficiency. 

Strategy: 

  1. Content Generation: AI tools like Copy.ai and Canva are game-changers for creating engaging posts and visuals. These tools can generate ideas, write captions, and design images swiftly, acting as your creative sidekick. Think of AI as the assistant that helps you produce more high-quality content with less effort. 
  1. Customer Service: Implement AI chatbots to manage routine inquiries, allowing your team to focus on more complex issues. Chatbots are your first line of defense, ensuring that no customer question goes unanswered and providing instant support. This combination of speed and efficiency keeps your customers happy and engaged. 
  1. Data Analysis: Leverage AI-powered analytics tools to gain valuable insights into your audience’s behavior and preferences. This data-driven approach allows you to refine your strategy and create more targeted content. With AI, you can transform raw data into actionable insights, making your social media efforts more impactful and effective. 

Trend 8: Rise of Niche Social Platforms 

Trend Insight: While giants like Facebook and Instagram continue to dominate, there’s a growing trend towards niche social platforms that cater to specific interests and communities. According to a recent Sprinkl report, niche platforms are seeing a surge in user engagement, with 64% of marketers recognizing their potential to build more targeted and meaningful connections. These platforms offer unique opportunities for brands to connect with highly engaged audiences who are passionate about specific topics. 

Our Take: Don’t overlook the power of niche social platforms. They provide a more intimate setting where you can build strong, authentic connections with your audience. By engaging with these focused communities, you can foster deeper relationships and drive meaningful engagement. 

Strategy: 

  1. Identify Niche Platforms: Research and identify niche platforms that align with your brand and target audience. Examples include Clubhouse for audio content, Discord for community building, and Twitch for live streaming. According to eMarketer, platforms like Clubhouse have seen a 10% increase in active users over the past year. Finding the right niche platform can be like discovering a hidden gem that perfectly complements your brand’s essence and audience. 
  1. Engage Authentically: Join conversations and contribute valuable content tailored to the community’s interests. Show genuine interest in the members’ discussions and needs. Authentic engagement, such as participating in relevant threads and offering useful insights, goes a long way in building trust and loyalty. A Sprout Social report found that 86% of consumers value authenticity in brand interactions. Think of it as being an active participant in a club where everyone shares a common passion. 

Trend 9: The Role of Influencers and Creators 

Trend Insight: Influencer and creator partnerships remain a potent strategy for brands, but there’s a noticeable shift towards micro and nano influencers who, despite having smaller followings, boast highly engaged audiences. According to a report by Hootsuite, 72% of marketers believe that micro and nano influencers provide higher engagement rates compared to macro influencers. 

Our Take: Partner with influencers and creators who align with your brand values and focus on building long-term relationships. These authentic connections can amplify your brand’s reach and credibility. 

Strategy: 

  1. Micro and Nano Influencers: Identify micro and nano influencers within your niche. These influencers often have more engaged followers and can provide authentic endorsements. Research from Influencer Marketing Hub reveals that nano influencers (1,000–10,000 followers) have the highest engagement rates at 4%, compared to 1.6% for macro influencers. Their smaller, dedicated followings can offer more meaningful interactions and genuine advocacy for your brand. Think of them as your brand’s passionate advocates, whose word-of-mouth influence can make a significant impact. 
  1. Long-Term Partnerships: Develop long-term partnerships with influencers. Work together on multiple campaigns to build a strong, consistent brand presence. According to a study by eMarketer, long-term influencer partnerships result in a 45% higher engagement rate compared to one-off campaigns. Consistency and sustained engagement can turn these collaborations into a powerful extension of your brand’s voice. Picture these influencers as your brand’s ambassadors, fostering a deeper connection with your audience over time. 

Trend 10: Ethical and Sustainable Marketing 

Trend Insight: Consumers are increasingly gravitating towards brands that demonstrate a commitment to ethical and sustainable practices. According to Hootsuite’s Social Trends 2024 survey, 70% of consumers are more likely to support brands that align with their values and show genuine concern for social and environmental issues. 

Our Take: Showcase your brand’s ethical and sustainable practices on social media. Transparency is key—let your audience know what you’re doing to make a positive impact and engage with them on these critical topics. 

Strategy: 

  1. Sustainability Stories: Share stories about your brand’s sustainability initiatives and practices. Use platforms like Instagram and LinkedIn to post about your eco-friendly projects, sustainable product lines, and green company policies. According to a Nielsen report, 66% of global consumers are willing to pay more for sustainable brands. Transparency and storytelling can turn your efforts into compelling narratives that resonate with your audience. Think of it as inviting your followers to join you on your journey towards a greener future. 
  1. Ethical Engagement: Engage with your audience on ethical and social issues. Participate in relevant conversations, use hashtags to join larger movements, and show your support for causes that align with your brand values. A study by Sprout Social found that 64% of consumers want brands to engage in social issues and support causes publicly. Authentic engagement on these topics can build trust and loyalty among your followers. It’s like having a meaningful conversation with a friend—honest, genuine, and impactful. 

BM Insight: At BrightMarbles Group, we understand the importance of ethical and sustainable marketing. Our team can help you craft a strategy that highlights your commitment to these values, fostering deeper connections with your audience. Discover how we approach these principles in the interview Business Strategy and Brand Positioning: An Interview with Nevena Nemes. Let’s work together to create a positive impact and build a brand that truly resonates with today’s conscious consumers.

Trend 11: Preparing for Potential TikTok Bans 

Trend Insight: With the potential TikTok ban looming in the U.S., brands that rely heavily on TikTok for social commerce need to diversify their strategies. According to Hootsuite, this shift could lead to a noticeable dip in social commerce as brands and audiences pivot to other platforms. 

Our Take: While TikTok remains a social media powerhouse, it’s prudent to prepare for potential disruptions. Diversifying your social commerce efforts across multiple platforms can help mitigate risks and ensure continued engagement with your audience. 

Strategy: 

  1. Strengthen Instagram and Facebook Presence: Make sure your brand’s presence on Instagram and Facebook is solid. These platforms have robust tools and features to support social commerce, from Instagram Shopping to Facebook Shops. According to Hootsuite’s 2024 survey, 64% of consumers discover products through Instagram, making it a crucial platform for maintaining visibility and engagement. Think of these platforms as your safety net, ready to catch any followers who might fall from TikTok. 
  1. Experiment with Emerging Platforms: Explore and invest in emerging platforms like Triller and Clapper. These platforms are gaining traction and can help you reach new audiences. Early adoption can give your brand a competitive edge and ensure you’re not left scrambling if TikTok usage declines. By diversifying now, you can stay ahead of the curve and maintain a dynamic, adaptable social media presence. 

BM Insight: At BrightMarbles Group, we specialize in crafting flexible, multi-platform social media strategies that ensure your brand stays connected with its audience, no matter where they are. Check out our approach and let’s future-proof your social commerce strategy together.

Trend 12: Authenticity in the Age of AI 

Trend Insight: Despite the rise of AI-generated content, authenticity remains a key factor for consumers. Hootsuite‘s survey revealed that 62% of consumers are less likely to engage with content if they know it was created by AI. 

Our Take: While AI can significantly boost efficiency and streamline content creation, maintaining a human touch is crucial. Balancing AI-generated content with genuine, human-created posts will help build trust and foster engagement. 

Strategy: 

  1. Human Touch: Ensure a blend of AI-generated and human-created content. Highlight employee stories, user-generated content, and behind-the-scenes glimpses to add a personal touch. Authentic, human-created content resonates more deeply with audiences, fostering stronger connections. Think of it as blending the efficiency of a digital assistant with the warmth and creativity of your team. 
  1. Transparency: Be upfront about your use of AI. Let your audience know when content is AI-generated and explain the benefits. Transparency fosters trust and demonstrates that your brand values honesty. It’s like inviting your audience into your creative process and showing them how innovation works behind the scenes. 

Trend 13: LinkedIn’s B2B Revolution: Thought Leadership and Expert Insights 

Trend Insight: LinkedIn remains the top platform for B2B marketing, with professionals flocking to it for insightful content and industry trends. The platform has seen a significant increase in the demand for thought leadership and expert insights, making it a crucial space for brands to establish authority and influence. According to Hootsuite, LinkedIn is responsible for 80% of B2B leads from social media, underscoring its importance for professional networking and business growth. 

Our Take: Elevate your LinkedIn strategy by positioning your brand as an industry leader. Share valuable insights, research, and expert opinions to engage your audience and build trust. 

Strategy: 

  1. Thought Leadership Content: Publish articles, whitepapers, and case studies that showcase your industry expertise. Regularly share content that addresses key challenges and trends in your sector. Think of this as your opportunity to lead conversations and influence industry standards. 
  1. Engage with Industry Leaders: Connect with and engage industry influencers and thought leaders. Participate in discussions and contribute meaningful insights to build your network and enhance your brand’s visibility. 
  1. Interactive Posts: Use LinkedIn’s features like polls, live events, and video content to create interactive and engaging posts. Encourage your audience to participate and share their views, making your brand a hub for professional discourse. 

BM Insight: At BrightMarbles Group, we excel at crafting LinkedIn strategies that position your brand as a thought leader in your industry. Let’s harness the power of LinkedIn to drive B2B growth and establish your brand as a trusted voice in the professional community. It’s not enough to just be present; your brand needs to stand out and connect.

Conclusion 

As we reach the midpoint of 2024, the social media landscape continues to transform at a rapid pace. Brands that adapt to these changes are more likely to thrive. For instance, according to Hootsuite, 75% of marketers who adapt to social media trends report increased engagement and brand loyalty. Moreover, a Sprout Social study shows that 90% of consumers are more likely to engage with posts that feel authentic and transparent. 

At BrightMarbles Group, we’re pioneers in integrating these trends into our clients’ strategies, ensuring their brands stay ahead of the curve. Whether it’s leveraging the power of video, tapping into the playful side of your brand, or balancing AI with authenticity, our team is equipped to navigate the dynamic social media landscape. 

Ready to elevate your social media game? Contact us today to see how we can help you navigate these trends and create a compelling social media presence that drives results. Let’s create something amazing together! 

About Author: 

Nevena Nemeš, the Chief Experience Officer at BrightMarbles Group, is a seasoned professional with a decade’s worth of experience in marketing, product, and business development. Currently pursuing her Ph.D. in Psychology, Nevena pairs her extensive industry knowledge with a deep understanding of user psychology, devising marketing strategies that truly resonate with audiences. Her forward-thinking and innovation-driven approach, coupled with her passion for exploring the behavioral aspects of user experience, empowers her to create digital experiences that resonate profoundly.